Keeping your Customers and Visitors Safe: Managing the Service of Food and Drink
Posted in Licensing | June 26, 2020 | by Dadds LLP Solicitors
Steps that will usually be needed:
01. Maintaining social distancing (2m, or 1m with risk mitigation where 2m is not viable, is acceptable) from customers when taking orders from customers.
02. Using social distance markings to remind customers to maintain social distancing (2m, or 1m with risk mitigation where 2m is not viable, is acceptable) between customers of different household or support bubbles
03. Minimising customer self-service of food, cutlery and condiments to reduce risk of transmission. For example, providing cutlery and condiments only when food is served.
04. Providing only disposable condiments or cleaning non-disposable condiment containers after each use.
05. Reducing the number of surfaces touched by both staff and customers. For example, asking customers to remain at a table where possible, or to not lean on counters when collecting takeaways.
06. Encouraging contactless payments where possible and adjusting location of card readers to social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable, is acceptable).
07. Minimising contact between front-of-house workers and customers at points of service where appropriate. For example, using screens or tables at tills and counters to maintain social distancing guidelines (2m, or 1m with risk mitigation where 2m is not viable, is acceptable).
08. Ensuring all outdoor areas, with particular regard to covered areas, have sufficient ventilation. For example, increasing the open sides of a covered area.
Please note that these steps are taken directly from the government guidance on the re-opening for restaurants, pubs, bars and takeaway services.
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